Words fail me…
A lady came in to see me today. She was beside herself as the DWP had treated her very badly over numerous different aspects of her claim. She had been misled and lied to, but this is the thing that’s making me want to roll some heads…
Her phone call to DWP last year….
Lady: I am calling to inform you of changes to my health; I now have cancer.
Lady: I was told to inform you of any changes to my health.
DWP: Well, are you going to die?
Lady: I’m not sure. I’ve only just been diagnosed.
DWP: Well, I can put you through on the special rules for terminal claimants, but if you don’t die within six months we will prosecute you.
She was so taken aback, she didn’t get…
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